This Privacy Policy describes how homeagoods.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Any information that can uniquely identify an individual is referred to as “Personal Information.”

Device Information

• Examples: web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and interaction with the Site
• Purpose: to load the Site accurately and perform analytics to improve performance
• Source: collected automatically through cookies, log files, pixels, and similar technologies
• Disclosure: shared with Shopify and analytics providers

Order Information

• Examples: name, billing address, shipping address, payment information (credit/debit cards, digital wallets), email address, phone number
• Purpose: to process payments, fulfill orders, arrange shipping, send confirmations, communicate with you, and prevent fraud
• Source: collected directly from you
• Disclosure: shared with Shopify, payment gateways, shipping and fulfillment providers

Customer Support Information

• Examples: order details, contact information, communications
• Purpose: to provide customer support
• Source: collected from you
• Disclosure: shared with customer support and fulfillment partners as necessary

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to operate our business and fulfill orders. For example:

• Shopify powers our online store and processes data on our behalf
• Payment processors handle transactions securely
• Shipping and fulfillment partners deliver your orders
• We may share information to comply with laws, regulations, subpoenas, or lawful requests, or to protect our rights

Behavioural Advertising

We use your Personal Information to provide targeted advertisements and marketing communications we believe may be of interest to you.

This may include services such as:

• Google Analytics
• Meta (Facebook & Instagram) advertising

You can opt out of targeted advertising using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some services via the Digital Advertising Alliance: http://optout.aboutads.info/

Using Personal Information

We use your Personal Information to:

• Offer products for sale
• Process payments
• Ship and fulfill orders
• Communicate with you
• Provide customer support
• Improve and market our products and services

Lawful Basis (GDPR)

If you are located in the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

Retention

We retain your Personal Information for our records unless and until you request its deletion.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or significant effect on you. Shopify may use limited automated processes to prevent fraud.

Selling Personal Information

We do not sell your Personal Information as defined by the California Consumer Privacy Act (CCPA).

Your Rights

GDPR (EEA Residents)

You have the right to access, correct, update, or erase your Personal Information and to request data portability. To exercise these rights, contact us using the details below.

CCPA (California Residents)

You have the right to know what Personal Information we collect, request correction or deletion, and designate an authorized agent to make requests on your behalf.

Cookies

We use cookies to optimize your experience and provide our services. Cookies may be functional, performance-based, or used for analytics and advertising.

Essential Cookies

These cookies are required for the operation of the Site, including cart functionality, checkout, and account login.

Analytics Cookies

Used to understand how visitors interact with the Site and improve performance.

You can manage cookies through your browser settings. Blocking cookies may affect Site functionality.

Do Not Track

We do not alter our data collection practices when we detect a “Do Not Track” signal due to the lack of industry standards.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Contact

For questions, complaints, or to exercise your privacy rights, contact us at:

support@homeagoods.com

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